Privacy Policy

Privacy Policy (GDPR)

Privacy Policy

This Privacy Policy explains how MASTER AD LTD uses and protects any information you give to us whilst using this website. It is important to MASTER AD LTD that your personal information is secure and protected so that if you are asked for this information on the website you will be reassured it can only be used in accordance of our Privacy Policy.

1.0 What information do we collect?
 1.1  We use cookies on our site to improve our customers experience and to use Google Analytics. By using these we may also collect the following information:
• Demographic information
• IP address (see note below)
• Your location
• Device information

We use Google Analytics to monitor and analyse the use of our website. This helps us monitor web page traffic- we will use this information for this purpose only and this will be stored on Google’s servers. You can view Google’s Privacy Policy here: www.google.com/policies/privacy n.b. Although Google Analytics records your computer’s IP address which could be used to personally identify you, Google do not grant us access to this.

1.2  When you enter into a contract with MASTER AD LTD we will collect the following information (see 2.2 below to see how we use this information):
• A contact name
• A company name (if applicable)
• A company or correspondence address
• An Email address
• A telephone number

This information will be stored securely and will not be available online.

2.0 How is the information used?
 2.1 The information we collect through any correspondence with yourself will be used to provide you with a better service regarding your enquiry.
 2.2  If you have entered a contract with us your information will be used for internal record keeping and in order to complete a job. 
 2.3  We will not use your information to send unsolicited emails or post.

3.0 Who will it be shared with?
We will not sell or share your information. 

4.0 Holding the information
Any information submitted to MASTER AD LTD will be held on our secure server indefinitely in order to refer back to for a job or future query unless you request that this information is removed. 

5.0 Your Rights
5.1 You have the right to request access to the information we hold on you.
5.2 You have the right to request correction of any details we hold on you.
5.3 You have the ‘Right to Be Forgotten’ and to request for us to erase all data we hold on you.

6.0 Links to other websites
Our website may include links to other websites, for example on our portfolio pages. If you choose to click this link and leave our website, we do not have control on how the other website uses your data and you are no longer covered by this Privacy Policy meaning we are not responsible for any information you submit on an external website.

7.0 Questions or Concerns
 7.1  If you have any questions regarding this Privacy Policy or our use of cookies please contact us. As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
Our email is katie@masterad.co.uk
 7.2 If you believe any of the information we hold on you is incorrect, please contact us as soon as possible so we can correct any information promptly.